// refund & cancellation policy
Effective date: 2 August 2026
Searcherbox is a digital subscription service sold by MAROBOOST OU (Tallinn, Estonia). There is nothing to ship and nothing to return, so this policy is about one thing: money, and when it comes back to you.
Cancel any time from your account, in two clicks. Cancelling stops the next renewal; your plan stays active until the end of the period you already paid for. We do not do retention calls, exit surveys or hidden cancel buttons. If you cannot find the cancel control, write to us through the contact form and we will cancel it for you the same day.
Every paid plan renews automatically at the end of its term (monthly plans every month, yearly plans every year) at the price shown at checkout, until you cancel. For yearly plans we send a reminder email before the renewal date. Cancelling online is always at least as easy as subscribing was. This is our standing commitment under EU consumer rules and US state auto-renewal laws, including California's.
If you are a consumer in the EU or UK you can withdraw from a new subscription within 14 days of purchase without giving a reason and receive a full refund. Because access to the service starts immediately with your express consent, if you used the service during those 14 days we may deduct a proportionate amount for the period already supplied, as the law allows. To withdraw, use the contact form within the 14 days; the refund goes back to your original payment method within 14 days of your request.
A first yearly subscription carries a 14-day money-back window for everyone, everywhere, EU or not. If Searcherbox is not for you, say so within two weeks of the first yearly charge and we refund it in full.
Charges for periods already started are otherwise non-refundable: cancelling mid-month does not produce a partial refund, and a yearly renewal you forgot about is refundable only if you contact us within 14 days of the charge and have not materially used the service since it. We would rather refund a forgotten renewal than argue about it, so just write.
Duplicate charges, charges after cancellation and plain errors are refunded in full, no questions. Contact us before opening a chargeback; we resolve verified billing errors within a few business days, which is faster than any card dispute.
Always to the original payment method, through Shopify Payments or PayPal. Depending on your bank, the money appears within 5 to 10 business days after we issue it.
Related: Terms of Service, FAQ, Privacy Policy.